Showing posts with label social network. Show all posts
Showing posts with label social network. Show all posts

Sunday, July 17, 2016

Can We use EMOJI's @ Customer Servicese

We live in the era of artificial intelligence, where way of expressing our thoughts is modernism. similarly providing customer service is also an art now a days and our customers know that they are talking to humans and they two have expressions .so if you are supporting a customer in chat you would which to communicate in a professional way so that it will be delighted as well as formal .On the eve of World emoji day, let’s see what are the 5 best professional emojis which customer service representatives can use to connect with customers emotionally

Thank You Emoji -Being grateful for whatever we receive from others is not only a polite gesture, but also a great positive attitude which reveals something about you. It indicates that you're an aware and sensible character. When we are thankful for the good things others do for us, even if they get paid for their service, it encourages them to do more or do their best next time, because they're glad you notice. There's no harm in saying thanks even for very small favours done for you, just to show your appreciation.




Sorry emoji - No one is perfect. As humans we make lots of mistakes which we regret later and have to apologize for our errors and wrong judgment calls. We all are experiential beings; we live and we learn by our experiences and our mistakes. When the things go wrong we have to say sorry to those who become affected by our wrong-doings. So do not hold back and use this magic word genuinely and graciously and it will have huge impact on the quality of your relationship with others. 


Hello emoji -Every day many of us are in constant contact with our friends, families and colleagues through Internet chat and messenger services like MSN, Skype and Yahoo or on popular social networking sites such as Facebook. Starting a conversation with hello emoji is best 


Smile Emojis- There may be hundreds of languages spoken by people across the world, and your smile can speak them all. Apart from being a universal sign of happiness and satisfaction, smiling has some fascinating effects and health benefits too. As a matter of fact, it's where emoticons come from! It can boost your immune system, lower your blood pressure, relieve stress, boost your mood, bring longevity, helps you to stay positive, makes you look more attractive, and it's contagious; they say smile and the world smiles with you, weep and you weep alone. Smile emojis are really great to use


Good Bye Emoji -It's not only nice to start up your chats with cool Hello emojis  but also to finish off your instant messenger chat sessions by sending really awesome animated goodbye smiley faces and icons which can have a lasting impression on your friends and contacts. Sometimes it's really hard to say goodbye but make it easier on yourself by adding some fun icons and let them say bye for you

So lets make emotions flow when and be  Emojitic. 

Sunday, June 12, 2016

Social Networking @ Do you need it?


"When you are in Rome,Be like a Roman"

While watching to a ISP officer speaking about how social media is useless, where it's referring to Facebook as faceless book , and also referring socializing as deseise , really ericked me. Socializing is really needed .

"One should change, with the time that change"

Why , What, When, How and Where is it needed let see one after the other

Why :- Socializing is the only way to emote, Express, exemplifie and Show your way of seeing the world. Research says that people who don't use social network are less up to dated with things going around . Now a days from world news to local news , from news of your best friends to news of your work place all sticks to the same wall. So that's why you need social network

What- What you need to socialize. We need someone to share our thoughts , we can share our achievements and also what you feel.People also put negative socializing like that one video which I was referring to (exaggerating!) Whichever are need to be ignored . Sharing is care , sharing your thoughts ,ideas , anger, positivity and knowledge is easy when you socialize it . It's said that people can learn fast with visuals that reading a book , you can learn programming, technology and what not by watching from YouTube. So that's what you need to do

When - When  we need to socialize. Scheduling and regular socializing help you to build your branding . It gives you recognization to what you do , how you do. At the time of celebration socializing gives you more bonding where you can reach out to larger pool of friends who were with you in your school  . Start ups also accumulates funding from social network and now a days to find a job you need to be social. When you are social , your more vigilant. So thats when you need to be social

How:- How to be social?  Times have changed , now a days Prime Ministers of the country use social media to address the mass and talk about the way they need to rule . You can use social media platforms like Facebook, twitter, LinkedIn, Quora, YouTube,Pinterest and more to act like a medium to Voice your ideas and thoughts. People can become starts and share thoughts with social media. Use the tool for spreading positivity, sharing awareness and building the world united. That how you can use social media platforms.

Where- Social media is developing from colleges to government entities. People now a days can seek quick help in getting a particular group of blood by using social media on time. It also enable individual to speak against something which is not right. Involving in discussion to supporting a cause , for all things social media can be used. Use social media where ever there is a idea.

Human tendencies are different . 2 out of 20 people feel shy, conservative as well as set back in getting easy and amicable with the Society. Some may feel shy where as some may feel it's useless. For example , when I was working in a MNC for any group activity , there was one guy who felt that activity was unnecessary.
But the truth is , he was in fear to not able to win it.

In the same way people who don't know how to use social media are the ones who speak not to utilize it. But they forget those speeches or preachers are only been viewed or shared in one of these social apps. If no one would have used them then there will be no one to view.

Millenials are the ones who. Actively use new modes of communication and  for them socializing is really bread and butter

P.S this article is a way of expressing the usefulness of social media.  No person nor an individual are referred of implified. If there are similar reference that's only a Co incidence.