Sunday, July 17, 2016

Can We use EMOJI's @ Customer Servicese

We live in the era of artificial intelligence, where way of expressing our thoughts is modernism. similarly providing customer service is also an art now a days and our customers know that they are talking to humans and they two have expressions .so if you are supporting a customer in chat you would which to communicate in a professional way so that it will be delighted as well as formal .On the eve of World emoji day, let’s see what are the 5 best professional emojis which customer service representatives can use to connect with customers emotionally

Thank You Emoji -Being grateful for whatever we receive from others is not only a polite gesture, but also a great positive attitude which reveals something about you. It indicates that you're an aware and sensible character. When we are thankful for the good things others do for us, even if they get paid for their service, it encourages them to do more or do their best next time, because they're glad you notice. There's no harm in saying thanks even for very small favours done for you, just to show your appreciation.




Sorry emoji - No one is perfect. As humans we make lots of mistakes which we regret later and have to apologize for our errors and wrong judgment calls. We all are experiential beings; we live and we learn by our experiences and our mistakes. When the things go wrong we have to say sorry to those who become affected by our wrong-doings. So do not hold back and use this magic word genuinely and graciously and it will have huge impact on the quality of your relationship with others. 


Hello emoji -Every day many of us are in constant contact with our friends, families and colleagues through Internet chat and messenger services like MSN, Skype and Yahoo or on popular social networking sites such as Facebook. Starting a conversation with hello emoji is best 


Smile Emojis- There may be hundreds of languages spoken by people across the world, and your smile can speak them all. Apart from being a universal sign of happiness and satisfaction, smiling has some fascinating effects and health benefits too. As a matter of fact, it's where emoticons come from! It can boost your immune system, lower your blood pressure, relieve stress, boost your mood, bring longevity, helps you to stay positive, makes you look more attractive, and it's contagious; they say smile and the world smiles with you, weep and you weep alone. Smile emojis are really great to use


Good Bye Emoji -It's not only nice to start up your chats with cool Hello emojis  but also to finish off your instant messenger chat sessions by sending really awesome animated goodbye smiley faces and icons which can have a lasting impression on your friends and contacts. Sometimes it's really hard to say goodbye but make it easier on yourself by adding some fun icons and let them say bye for you

So lets make emotions flow when and be  Emojitic. 

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